Protiviti / Consulting / National Board of Certification and Recertification for Nurse Anesthetists

National Board of Certification and Recertification for Nurse Anesthetists

OBJECTIVE: The National Board of Certification & Recertification for Nurse Anesthetists (NBCRNA) needed to upgrade their existing website from an open source technology to an Enterprise Content Management platform (SharePoint 2010) in order to allow them to manage and deliver content more easily to users. The NBCRNA also sought a more informative, user-friendly website design and mobile experience to best represent NBCRNA’s new brand.
SOLUTION: The NBCRNA began working with Protiviti in 2011 to implement a new public facing website and mobile site on the SharePoint 2010 platform to reflect the creative design vision of the new brand. As part of the Information Architecture process, Protiviti helped NBCRNA examine the current content and taxonomy, and from there, deliver a clean, professional and cohesive web design.

“Our previous site was very clean and organized, but the homepage was neither informative nor memorable. For the new site, we incorporated an image rotator, announcement section, roll-up for our new e-newsletter, an Airways blog and social media feed,” Danielle Burian, Project Manager at the NBCRNA said.

It was also critical to the NBCRNA that the newly designed website was mobile accessible.  Protiviti worked collaboratively with the NBCRNA to implement a Responsive Design strategy that provides both tablet and mobile views of the website. This ensures that users can always stay connected to the NBCRNA and any key industry information.

RESULTS: “The new site design allows us to have more information on our site, while simplifying navigation for the end user” Burian said. “We have been receiving calls and emails that start with ‘I just love your new website!’”  In addition, the NBCRNA has seen an increase in traffic and activity on their Facebook, Twitter and YouTube accounts due to the direct social feed that displays on their new homepage.

The new mobile site has allowed the NBCRNA to deliver information to users on any mobile device at any time. “Because nurse anesthetists are busy and always on the go, Responsive Design allowed us to meet the needs of our market. All the content and features are available on any device and as an added bonus, there is no additional work to maintain it,” Burian said.

WHY PROTIVITI: “This was our third project with Protiviti over the course of a year. It’s easy to choose an organization that you consistently receive great results from,” Burian explained. “From the account manager, to the project manager, to the developer, to the SharePoint on Call team, it’s nice knowing that you have a responsive and knowledgeable team supporting you throughout the project.”
ABOUT NBCRNA: The National Board of Certification & Recertification for Nurse Anesthetists (NBCRNA) is the credentialing body for certified individuals delivering nurse anesthesia services. The mission of the NBCRNA is to promote patient safety through credentialing programs that support lifelong learning.

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