Protiviti / Consulting / Salesforce Services & Support

Salesforce Services & Support

​Take full advantage of the world’s leading Customer Relationship Management (CRM) platform with Protiviti’s comprehensive Salesforce services and on-demand support. Our experts provide design and development on the FORCE.com platform including App Cloud, Sales Cloud, Service Cloud, Community Cloud, Wave Analytics Cloud and more. Our Salesforce consultants and developers bring technical and strategic expertise to help your organize maximize your Salesforce investment.

Using proven methodologies and best practices, we deliver end-to-end solutions from initial strategy and design to configuration, development and testing, all while being fully transparent and expertly managed throughout the engagement.

Our Approach

We use a strategic, risk-based approach to our Salesforce Services, focusing on problem solving and operational excellence.

  • Rapid Prototyping by configuring first and coding later for effective, rapid implementations to quickly demonstrate viable options.
  • Maximize Business Value by achieving alignment with business demands across any business line (not just sales), ensuring quality and focusing on ROI.
  • Agile Development by delivering timely, effective solutions based on your organization’s goals.
 

Our Operating Model

  • Core Team of Experts: To assure that your project is successful, we start with a core team of Protiviti professionals that are experts at delivering Salesforce Solutions.
  • Blended Model:  Our team members are accustomed to working in a blended team model with client personnel as well as Robert Half contractors to leverage specialty skills and local talent.
  • Offshore Ready: To maximize your return on investment in our services, our teams can operate both onsite and offshore. All our people are full time Protiviti employees and we have established a solid mechanism for working together that is seamless to our clients.


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Questions?

For questions and more information about our Salesforce Services & Support, contact us at ECM@Protiviti.com!

Salesforce Services:

  • Implementation & Customization

    Our Salesforce experts create comprehensive roadmaps, communication and change management plans, and supporting product management documentation to be used through development, configuration and deployment.

  • Migration

    Whether your organization needs to migrate data from a legacy platform or to the cloud, our experts can streamline your organization’s Salesforce Migration from start to finish. Our experts will create a comprehensive roadmap and migration strategy.

  • Integration

    Integrating Salesforce with other applications is powerful. By integrating systems with the Salesforce platform, your organization can provide stakeholders with a holistic view of your business, improve data accuracy, eliminate manual processes and save time and money.

  • Application Development

    Our Salesforce architects, developers, and administrators build elegant, test-driven applications. Our team can build applications using Force.com development and can also customize Salesforce 1 by building native and hybrid apps for your Salesforce data.

  • Automation

    Leveraging the Salesforce platform, our team can improve productivity and simplify the workplace utilizing native solutions as well as third-party tools from the app exchange. Our experts develop and implement business workflows that automate manual processes and extend Salesforce’s already powerful capabilities.

  • On-Demand Support

    Leverage our Salesforce team of architects, developers and administrations with our on-demand support service providing ongoing support, quick enhancements, maintenance and administration of your solution. Each client is assigned a dedicated resource who understands every nuance of your Salesforce solution.


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